Top 5 Planning and Design Mistakes

1. Not including an accessibility expert in the design, planning and construction process.

2. Trusting that the Design Architects & Engineers understand accessibility.

3. Trusting the manufacturer's ADA Product Compliance Claims.

4. Trusting that the building contractors will follow the blueprints.

5. Lack of protection in the design, build and maintenance contracts that protect the owner related to ADA & ANSI/ICC 2003 access codes.